Water Always Comes Out Of Milk Carafe

[MelissaJacobson]

Is this normal? Every time we press button for Cappuccino or Latte Macchiaoto, a significant amount of water dispenses from the milk Carafe before the milk dispenses.

Incanto HD8917

 

[Grisu]

Think this is quite common due to technical solution. First time after heating all parts behind the boiler need to be heated above 100°C before steam is coming through and taking milk with it.

 

[MelissaJacobson]

So this is normal? There is nothing I need to do?

 

[MelissaJacobson]

Do I need to send it back?

 

[Grisu]

I would say no, all fine. But you can make a movie, upload somewhere and put a link in here, then we could have a look if it is normal or whatever.

 

[MelissaJacobson]

20190206_191801.mp4

The above video shows the water coming out before the milk. Please advise.

 

[Grisu]

I would say thats ok, just at the beginning, use a wasting cup the first seconds.
Coffee is made of water, only first seconds its real coffee, then its more water than something else too, so its not really a problem to have little water before milk.

But I dont know your machine, wait for other minds.