So, the replacement board came in. Bad start. I paid near 200 CAD. The board comes in an open package and is clearly used, it was sold as new. Not good. I call they shop, they lie very obviously. Their technician just "opened the package to check the board". Obviously this makes no sense. I reply, the board is obviously, not new, quite old, and this price for a used board makes no sense....
Next, I figure, regardless of if i'll keep it (probably not as you will see) or send it back I will install it.
Machine turns on..... great! Here is what I find.
1) The brew group motor (worm gear) is blown. Did this blow the board, or the board blew this?
- I have my old talea Giro, I take the motor out and swap them. Now it's working! Can get a new motor cheap, no problem.
2) The descaling cycle that was running when the machine failed finishes. a) The water is cold. b) There is lots of water in the grounds bin, like its almost full. This isn't normal.
So, i put the machine in diagnostic mode and see only one boiler will heat (boiler 1, not for coffee but steam, I think). When I push the button to heat boiler 2 i hear a noise, but the box does not illuminate and the temp doesn't change. *** I test both boilers for continuity, they both have continuity and show 10 ohms resistance. I think they are both fine, I could be wrong. But I now suspect the 'new' replacement board has an issue.
My plan of action is to make some jumper wires to test running boiler 2 to the heating terminals of boiler 1, for testing. I know, its AC 120V, i'll do my best not to kill myself.
Anyhow, thought i'd write this here, because who else am I going to tell?
Any advice is welcome. Or just some sympathetic outrage for this horrible business practice. I think they tried to call me on the phone to discuss. I will only discuss it with them over email to ensure there is a record of our discussion that I can use to cancel the credit charge at my bank, if they turn out to be real crooks. I'm pretty sure they are the/a official Saeco distributor in Canada too.